Scammers often pretend to be big companies like Amazon. They might call you and say they’re from Amazon, and they could make scary claims about your account. So, what exactly are these Amazon scam calls, and how can you tell if it’s one of them?
What Are Amazon Scam Calls?
An Amazon scam call happens when someone who isn’t from Amazon calls you and says they’re from the company. These calls can vary, but the goal is usually to get into your Amazon account or bank account.
The scammer might get your information in two ways. You might give them your details, or they might trick you into installing an app that lets them control your computer.
Once they’re in your accounts, they can buy things using your money. So, knowing how to recognize an Amazon scam call is crucial, and avoiding falling for it is crucial.
Amazon scam calls can happen in different ways. Here are some of the most common methods scammers use.
Claiming an Amazon Delivery Got Lost
The scammer might say that a package you ordered from Amazon is missing. Amazon already has a system to help if your order doesn’t arrive, but the scammer will suggest their own solution. They might ask for your Amazon account information to “track the package,” or they might ask for your bank details to “give you a refund” for the missing item.
Claiming a hacker made expensive purchases on your account.
An Amazon scam call might say a hacker broke into your account and bought expensive items like iPhones. They want you to panic and agree to their solution, like giving them access to your Amazon account or bank details for a “refund.” Sometimes, they ask you to install a remote access tool to “cancel” the order, but it lets them access your other accounts and make unwanted purchases.
Claiming That Something Is Wrong With Your Account
Sometimes, scammers say there’s a problem with your Amazon account. They might say they need your details to fix it. They might claim they need to update your personal info or check security because of a supposed hacker. Either way, they’ll ask for sensitive info like your login details, bank info, or address.
Claiming Your Amazon Prime Subscription Will Increase In Price
In this scam, a scammer calls and says your Amazon Prime subscription will cost more soon. They might say it’ll go up a lot to make you worried. If you agree to cancel, they’ll ask for your account info to do it themselves. Or they’ll tell you to download an app so they can “help” you cancel.
How to Identify a Real Amazon Call
These scams might seem frightening, but there are some clear signs to help you tell if someone is really from Amazon or not.
Never Blindly Trust a Scammer’s Claims
If someone talks to you about an Amazon order you didn’t make and you’re not waiting for anything from Amazon, it’s a sign they’re a scammer. Don’t think you forgot about an order you made; just hang up and ignore it.
Amazon Will Never Ask for Sensitive Information
Amazon won’t ask for your account password because you use it to access your account, not them. They also won’t ask for your bank details. If they need to refund you, they’ll do it through the payment method you used. If someone on a call asks for your Amazon password or bank details, it’s a scam. Don’t give them any info and hang up.
If In Doubt, Hang Up and Check With Amazon
Scammers use fear to make you act out of character. If you suspect a scam but feel scared to hang up, do it anyway. Then, contact Amazon Support for help. Explain the call and what was said. If it’s real, they’ll assist you. If not, they’ll confirm it’s a scam and calm your worries. Stay calm, protect your info, and you’ll handle scam calls well.
